An admin can also reset their password for them by going to Admin and choosing Employees from under People. From here, click the edit icon next to the employee’s name. To your right, you will see a Reset Password button in which you will click to reset the employee’s password. Complete and confirm their new password. Checking the Notify Employee box will send the employee an email with their new password. Don’t forget to click Reset Password.
Need help in assisting your employee or even resetting their password on your end? Click Here to reach one of our support team members who will be glad to assist you. Or, click the Live Chat feature found in the bottom right of the screen to instantly chat with a support team member.