Support Center

Setting Company Hours

Last Updated: Oct 06, 2017 02:40PM CDT
Do you want your store hours to show on customer contracts or your website?  Are your offices opened during the week but you still deliver on weekends and want your customers to know?  Let’s say it’s a holiday and you’re closed and want your customers to know.  Let us show you how to set your store and holiday hours.
From your Admin menu, select Configuration and choose Company Details.  You want to click from the Company Hours section.  You can select if these hours are for a specific date or day.  If you have specific days of the week that have specific hours or different hours of operation than what other days of the week have, you want to select Day.  If you have a specific date, like a holiday for example, that you have different hours for that are out of your normal scope of hours or are closed when you're not normally closed, then you want to select Date.
For now, select Day and choose the day of the week from the next drop down. 

Now, you will enter the time you open and the time you close.  If you’re closed on this day of the week/weekend, then you want to select the Closed option.  If this is a day during the week/weekend that you’re closed but you still delivery, let your customers know that even though your offices are closed you still make deliveries by adding a note in the Closed Reason field.
You want to keep adding new company hours for every day that you’re opened or closed.  These hours and any reasons will appear on customer contracts and your store front. 
Now that you have your work week hours completed, what about a holiday that is coming up?  You will follow the same steps with one difference.  Instead of selecting Day, you will select Date and enter the date on which you are closed or have different hours of operation (i.e. opening late or closing early).  This will be for this one date for the current year only and will appear on the store front and customer contract when it falls within a two week window.  

Once your hours are set, click Save and you’re done.  

Click Here to reach our support team for further assistance.  Or, click the chat feature to the bottom right of the screen to instantly chat with a support team member.  

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