Support Center

Splitting Orders

Last Updated: Oct 12, 2017 04:20PM CDT
Do you have a customer who has multiple items on a transaction and returns some of those items and wants to be invoiced for just those returned items?  Rental Essentials now has a way to accomplish this.
Once the returned items on the transaction have been received, you want to click Split Order on the right under Order.  You will then select the items that are going to be part of the first split. Only the received items will show as the other items are still out on rent.

You will now select the received items that need to be on a separate customer transaction or invoice and click Split Order.


A new transaction will be created with only the items that have been selected to be on the split order.

Please view our manual invoicing to learn how to send an invoice to the customer for these items.  

Click Here for further assistance and a support team member will be glad to assist.  Or, click the Live Chat feature found at the bottom right of the screen to instantly chat with a support team member. 

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