You first want to set up your coupon code(s) by going to Admin, Pricing and selecting Coupons. From here, click + New Coupon and enter the name of the coupon along with the coupon code, expiration date, and rental and/or sale discount percent or dollar amount. Click Save and now you have your first coupon code added. Repeat steps for any and all coupons codes you may have going on at this time.
Let's first start off when your customer mentions the promotional code to the counter check out person. From the transaction overview screen, click Choose in the Coupon Code section right above the totals sections to the right. A drop down of active coupon codes will appear. Select the appropriate coupon code and the discount will be applied to the transaction accordingly.
Once applied, they will see the name of the coupon and “Coupon Applied” in the Coupon Code section.
They will also see the coupon name and amount in the totals section.
For your customer who creates an order online, they will see a Coupon Code field right above the Get Estimate button on the Review Cart screen. They will enter the coupon code and the discount will be applied to their total at checkout.
Click Here for further assistance and a support team member will be glad to assist. Or, click the Live Chat feature found at the bottom right of the screen to instantly chat with a support team member.