You first want to set up your coupon code(s) by going to Admin, Pricing and selecting Coupons. From here, click + New Coupon and enter the name of the coupon along with the coupon code, expiration date, and rental and/or sale discount percent or dollar amount. Click Save and now you have your first coupon code added. Repeat steps for any and all coupons codes you may have going on at this time.
Let's first start off when your customer mentions the promotional code to the counter check out person. From the transaction overview screen, click Choose in the Coupon Code section right above the totals sections to the right. A drop down of active coupon codes will appear. Select the appropriate coupon code and the discount will be applied to the transaction accordingly.
Once applied, they will see the name of the coupon and “Coupon Applied” in the Coupon Code section.
The coupon code will appear as a line item on the contract showing the discounted amount.
This amount will also show in the Totals section as Total Discount. If there is more than one coupon applied or more than one discount applied, this number will sum all discounts giving the customer a totals discount amount.
For your customer who creates an order online, you have the option to allow them to enter Coupon Codes on the storefront. You can find this setting under Admin-Configuration-Front End Configuration. If you have the option set to allow, your customers will see a Coupon Code field right above the Get Estimate button on the Review Cart screen. They will enter the coupon code and the discount will be applied to their total at checkout.
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