Support Center

Mobile App Feature & How it Works

Last Updated: Oct 05, 2017 11:59AM CDT
Do you deliver and/or pick up inventory and want your drivers to be able to go completely paperless?  We have a solution for you.  We have a mobile app that can be downloaded HERE from your mobile device and can be accessed anywhere as long as you have internet or WIFI access. 
 
Our app now includes Delivery, Send out and Quick Receive functions.  This can be very useful for selecting a serialized piece of stock in the yard with the customer before they leave.  You can also quickly check in customers from your phone.

The app supports Bluetooth connected barcode readers and also the camera built into your phone. Simplify press the barcode icon to launch the camera based scanner.  If you are using a Bluetooth barcode reader, you can find a contract by scanning the barcode on the receipt, rental ticket or bottom of contract.  You can also scan an item to add it before send out or to receive it automatically.  

You can also search manually search by name, contract number, etc.

The delivery/pick up function remains the same with the addition of the ability to Google Map the directions to the delivery and pickup sites.  In case you didn't know, you can mark items delivered and/or picked up from the delivery/pick up option.  

 

 
With Quick Send out you can find a contract using search or scanning the barcode found at the bottom of the contract, on the ticket or on the receipt.  When you start typing into the search box, automatic scanning is disabled until you click the green button.

 
 
Once you select a contract, you can add and remove items.  If you scan the barcode of a serialized piece of stock that matched an unselected item on the contract, it will update that selection.  If it doesn't match, it will add it as a new item.  Click the green plus sign to add something.
 
 
Slide left to delete something.
 


 
Click Send Out to finish.

Quick Receive is similar.
 
 
You can perform a partial receive if you're only taking back one thing.  You have the option to recalculate the amount owed for those items received.   
 
 
 
You're on site and an item comes back damaged or lost?  You can also mark the item as damaged or lost and add the item to maintenance from the mobile app.

You can also collect payment on site.

Want more details?  Click Here to email support for further assistance. Or, click the live chat feature found at the bottom right of the screen to instantly chat with a support team member.

Contact Us

dec7488314b0d75d403b72594eb6f42c@pointofrentalcloud.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete